Privacy Policy

Depending on how you interact with us, we may collect information such as your name, email address, mobile or telephone number, check-in and check-out dates, number of guests, booking or enquiry details, accommodation preferences, special requests or requirements you voluntarily provide, and billing or transaction-related information.

We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device information, pages visited, and general website usage information.

Information collected by us may be used to respond to your enquiries and requests, process and manage reservations, communicate with you regarding your enquiry or booking, and provide accommodation and related services.

It may also be used to understand and respond to your preferences, process applicable payments, provide customer support, improve our website and guest experience, send information about our services where permitted, maintain business records, comply with legal requirements, and protect against unauthorized or fraudulent activity.

When you make a reservation or transaction through our website or through a service provider associated with us, information necessary to process the reservation or payment may be collected.

Payments may be processed through third-party payment service providers. Such providers may collect and process payment information in accordance with their own terms and privacy policies.

We do not intend to collect or retain complete payment card information unless required for a legitimate and lawful business purpose.

Our website may use cookies and similar technologies to improve website functionality, remember preferences, understand website usage, and enhance your browsing experience.

You may choose to disable or manage cookies through your browser settings. However, certain website features may not function properly if cookies are disabled.

We do not sell or rent your personal information.

We may share information where reasonably necessary to provide our services, operate our website, process transactions, respond to your requests, or comply with applicable laws.

Information may be shared with appropriate third-party service providers, including technology, payment, booking-related, and communication providers, professional advisors, or government authorities where required by law. We take reasonable steps to ensure information shared with service providers is handled appropriately.

Our website may contain links to third-party websites, social media platforms, payment services, or other external websites.

Amoha Wellness Hospitality is not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing the privacy policies of third-party websites before providing them with personal information.

Where permitted by applicable law, we may use your contact information to communicate information about our services, offers, packages, experiences, or other relevant updates.

You may choose to stop receiving promotional communications from us at any time by contacting us or using the available unsubscribe option.

Please note that you may still receive necessary communications relating to an existing enquiry, reservation, transaction, or service.

We take reasonable measures to protect personal information against unauthorized access, disclosure, alteration, misuse, loss, or destruction.

However, no method of transmission or electronic storage is completely secure. While we take reasonable precautions to protect your information, we cannot guarantee absolute security.

We may retain personal information for as long as reasonably necessary to fulfil the purposes for which it was collected, provide services, maintain business records, resolve disputes, comply with legal obligations, and protect our legitimate interests.

When information is no longer required, it may be securely deleted, anonymized, or otherwise disposed of as appropriate.

Subject to applicable laws and regulations, you may have the right to request access to personal information held about you, request correction of inaccurate information, request deletion of information where legally permitted, withdraw consent where applicable, opt out of promotional communications, and raise a concern regarding the handling of your personal information.

To exercise any applicable rights, please contact us using the details provided below.

Our website is not intended to knowingly collect personal information directly from children without appropriate parental or guardian involvement where required by applicable law.

If you believe that personal information belonging to a child has been provided to us without appropriate authorization, please contact us so that we can take appropriate steps.

Amoha Wellness Hospitality may update this Privacy Policy from time to time to reflect changes in our services, website, business practices, or applicable legal requirements.

Any changes will be published on this page along with the updated effective date. We encourage visitors to review this Privacy Policy periodically.