Cancellation Policy

Cancellation requests must be communicated to Amoha Wellness Hospitality through the contact details provided at the time of booking or through our official communication channels.

The applicable cancellation terms may vary depending on the reservation, rate, package, offer, season, or service booked.

Guests are advised to review the cancellation conditions provided at the time of reservation.

Cancellation charges, if applicable, will depend on the cancellation terms associated with the specific booking.

Where a reservation has specific cancellation or refund conditions, those conditions will take precedence over this general Cancellation Policy.

Any applicable cancellation charges will be communicated to the guest during the booking or confirmation process.

Where a refund is applicable, the eligible amount will be processed through the original payment method or through another appropriate method determined by Amoha Wellness Hospitality.

The time taken for the refund to reflect in the guest's account may depend on the relevant bank, payment gateway, or financial institution.

Any applicable payment gateway, transaction, or administrative charges may be non-refundable where permitted.

If a guest does not arrive for a confirmed reservation without prior notice, the reservation may be treated as a no-show.

Any applicable charges or refund eligibility will be determined according to the cancellation conditions associated with the booking.

If a guest chooses to shorten their stay after check-in, any refund or adjustment will be subject to the applicable booking and cancellation conditions.

No refund or adjustment will be guaranteed unless specifically provided under the applicable reservation terms.

Requests to change the dates, duration, number of guests, accommodation, or other details of a reservation are subject to availability.

A change to an existing reservation may result in a change in the applicable rate, charges, or cancellation conditions.

Guests should contact Amoha Wellness Hospitality as early as possible if they wish to modify their reservation.

Reservations made under special offers, promotional rates, packages, retreats, or other discounted arrangements may have separate cancellation and refund conditions.

Where specific terms are provided for such offers, those terms will take precedence over this general Cancellation Policy.

In exceptional circumstances, Amoha Wellness Hospitality may need to cancel, modify, or temporarily suspend a reservation or service due to operational requirements, safety concerns, unforeseen circumstances, natural events, government restrictions, or other circumstances beyond our reasonable control.

Where such a situation occurs, we will make reasonable efforts to notify the affected guest and, where appropriate, provide an available alternative or applicable refund in accordance with the circumstances and applicable terms.

Amoha Wellness Hospitality shall not be responsible for cancellations, delays, or interruptions caused by circumstances beyond its reasonable control, including natural disasters, severe weather, government restrictions, public emergencies, transportation disruptions, or other unforeseen events.

Any refund, rescheduling, or alternative arrangement in such circumstances will be considered based on the specific circumstances and applicable booking terms.

Amoha Wellness Hospitality reserves the right to update this Cancellation Policy from time to time.

The latest version published on this website will apply to future reservations unless otherwise stated.